Customer Maintenance

This form is used for recording the details of each customer. A customer must be registered first, and assigned a customer number, before any transaction for that customer can be processed.

i. Input the customer no. code less than 8 characters.

ii. Input the required information such as customer name, address, payment currency, profit centre, payment term and salesman no. Other information is optional to be input.

iii. Each customer should have its unique customer no. and customer name in one company.

iv. Salesperson master record can be defined in Accounts Receivable > Maintenance > Salesperson Maintenance.

v. To let the defined customer to be used in the system, select the ‘Aurthorized’ option.

vi. Finally, save this customer record.

Explanation of Fields

Customer ID

Required. Capslock.

Active

Default to Active. If the customer is not authorized, no new sales order for that customer can be processed.

Customer Name

Required.

Address

Optional.

Contact Person

Optional.

Title

Optional.

Phone 1

Optional. Capslock.

Phone 2

Optional. Capslock.

Fax

Optional. Capslock.

Email

Optional.

Mail Code

Optional.

Customer Class

Optional.

Payment Currency

Default to base currency.

Profit Centre

Capslock. If Accounting is implemented, then this is a required field.

The profit centre for the customer determines which account will the customer's purchases from the company be debited to. If Accounting is not activated for this Company, the Profit Centre will not be specified; that is, it will even be shown on the screen at all.

Price Code

Capslock. Optional.

Credit Limit

Optional. Must not be less than zero. No decimal places.

Discount Rate

Optional. Range 0 to 100.

This is the default over-all discount that will be given to the customer everytime a new sales order is processed.

Payment Term

Optional.

Salesperson ID

Optional. Capslock.

Shipping Addresses Tab

This form is used for entering a customer’s other addresses. By default, the shipment address for a customer is taken from the address in the customer record. If a customer has several other addresses being used for shipment, these other addresses are recorded here for easy retrieval later during transaction processing.

Explanation of Fields

Ship To ID

Required. Capslock.

Shipment Address

Required.

Telephone

Optional

Fax

Optional

Email

Optional

Contact

Optional

Price List Tab

This form is used for defining discount rates for the items given to a customer. The information specified in this form for a particular customer will overwrite the discount rate set for that item in the Item Master.

Explanation of Fields

Item No.

Required. Must be a valid Item No. defined in 3.3 Item Master.

Item Name

For display only.

Customer Item No.

Optional.

Currency

Required

Price

Optional.

Discount Rate

Required. Range 1 to 100. Default to 0.

Item Cat Discounts

This form is used for defining discount rates for the item categories given to a customer. The discount rate set for an item will overwrite the rate for the category that the item belongs to.

Category

Required. Must be a valid category defined in the Global Function module - Item Category.

Description

For display only.

Discount Rate

Required. Range 1 to 100. Default to 0